Orhan and his team have magnificent customer service which is exemplified by the way they are always contactable, their eagerness to solve any problem that comes up and also their ‘no problem too large or too small’ attitude.
What started as a ‘Person to call when the computer isn’t working’ relationship, has now grown to a ‘Call Orhan first before making a move’ relationship, as Orhan tends to have a solution for all problems/ideas.
The other thing about Orhan is his ability to explain IT in plain layman English, not IT jargon.
In short, I would definitely recommend Orhan and The Vault Corp for any of your IT and Communications related issues and needs.
We have been using Orhan for a number of years for both our IT and Phone systems. I can confidently recommend his services.
In particular he worked hard on designing a phone system to suit our Self Storage business, allowing us to handle calls from our customers both in the office and out on site professionally and efficiently. Communication between our sites is seamless and the cost of our telecommunications has come down significantly.
The Vault Corporation provided installation of a VOIP phone management system into our office.
The service and installation process was fast as The Vault Corporation team seamlessly changed our office over to the 3CX system with minimal disruption.
The phone systems were explained to our staff members so that using the new handsets were simple and easy, while the handsets themselves fit into our budget and expanded the possibilities of how we presently use our phones.
We had concerns regarding the stability of the phone service over internet but The Vault Corporation provided our office with a copper over Ethernet solution that ensured increased internet speeds with a stable connection for not only our phones but also our cloud based data storage programs. From a business perspective, the new phone systems have halved our phone bill showing immediate financial benefits.
Highly recommend considering upgrading to a new phone system with the help of The Vault Corporation. They’re a professional, skilled team behind a strong product – it really does pay for itself!
SGSCC disAbility have had the pleasure of working together with Orhan and The Vault Corporation on a recent computer upgrade. This computer upgrade was sorely needed, and has been a very valuable process for the learning and development of the people in our programs.
Throughout the whole process, Orhan and his team listened carefully to our requests, made appropriate suggestions for hardware and software upgrades and kept us informed and up to date with where the time frames were at. They checked back with us when we made requests to ensure that they fully understood our training needs, and were able to create solutions that met and exceeded our expectations.
They came to our site and discussed each step of the process with us, ensured that the information they shared with us was appropriate to our own knowledge of computers, and showed a high level of patience when I didn’t understand the technical processes involved.
Orhan was punctual when attending meetings, and is a very pleasant person to discuss things with.
I would not hesitate to work with Orhan and The Vault Corporation for future projects.
We recently handed our entire IT requirements over to The Vault Corporation. Four months ago we were experiencing challenges with our existing IT arrangement. Our self-storage business was expanding with the addition of two more sites, one of which we planned to operate remotely, staff numbers had increased as had our general workload. We needed a solution to our IT problems to take the pressure off.
Orhan came highly recommended for his industry specific knowledge and experience. He met with our team on-site, listened to our concerns, asked us for our ‘wish list’ and came back to us with a complete IT solution.
Four months on we have no IT issues to mention. The Vault Corp streamlined everything extremely quickly, professionally, with absolute minimum interruption and definitely to our satisfaction. The continued support we receive is prompt, efficient and friendly and the scope of their support continues to impress us.
We certainly recommend The Vault Corporation
You don’t realize how important off site back up is when 2 years of work is in-accessible or should I say becomes corrupt. Stressed not to say the least, but we were extremely fortunate to have The Vault Corporation back up our system, which was only installed 3 months ago, quietly working in the background, meant that 2 years of work lost was reduced to 15 mins. Alleluia for The Vault Corporation.
A BIG thank you goes out to Orhan who was available on a weekend, to hear my distressed signal and come to my rescue.
The fear, stress and anguish no longer exist knowing that all systems are backed up in increments of 15mins.
Back Up….who needs it…….WE ALL DO! Who do we recommend……..The Vault Corporation.
The Vault Corporation was a clear winner among many providers. Orhan Guzel has put a lot of effort into providing pre-sales information, installation assistance, optimization and monitoring. Such level of attention is rarely seen from cloud providers which are usually faceless, overseas and slow to respond.
I’d recommend The Vault Corporation to any business taking seriously the backup of their sensitive data.
After a disaster with our hard drive which held all our graphics, we sought after the expert help from The Vault Corporation.
We now have backups every 15mins and within 30mins they are offsite, thanks all to The Vault Corp.
Gone are the days of struggling with daily tape changes and sending tapes offsite.
The Vault Corporation has taken the pain and stress out of our backup routine as well as the cost of off-site tapes. Using the Continuous Incremental backups we are able to ensure that we will never lose more than 15minutes of data.
With traditional backup methods this could have meant losing up to 24hrs or more of productivity.
The Vault Corporation really proved its worth when we had a critical SQL server go offline due to a storage subsystem failure. Using shadowprotect we were able to restore over 600GB of data quickly without having to recall tapes.
The Vault Corporation and Shadowprotect have completely revolutionised our backup routine and created us a simple yet extremely powerful DR environment.