VoIP vPBX 3CX Solutions
Cloud based PBX has become vitally important in recent years as the preferred way of making voice calls across the internet.
PBX and SIP are rapidly growing in popularity as millions of businesses seek to reduce their telephone bills by substituting their PSTN or ISDN services with lower call costs.
The Vault Corporation vPBX is using the 3CX Phone System for Windows software based PBX for Windows that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognized for its innovation and cutting-edge technology.
Read more about 3cx Phone System Here or download for Windows Here.
Easy Installation and Management
Because vPBX using 3CX runs on Windows, it is easily installed and managed by Windows IT administrators without the need for special telecom or Linux skills. It’s preconfigured to work with popular IP Phones, VoIP Gateways and SIP trunks saving you the hassle of having to configure and manage these devices.
- No need for extensive telecom knowledge or training
- Open Standards – Vendor independent
- Central Control from the 3CX Management Console
- Choose from popular IP Phones, VoIP Gateways, SIP Trunks
Take your Extension Anywhere
Our vPBX using 3cx includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.
- Take your extension everywhere you go
- All calls internally are free of charge – slash your mobile phone bills
- Increase productivity – work from anywhere
- One number – Don’t give out your personal mobile number
Halve your Telephone Bill and Increase Sales
With The Vault Corp, companies can reduce their telephone costs by 50-80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, agents get a customer name rather than a number.
- Save on call costs by lowering mobile & customer service number bills
- Easily add and remove extensions – no per user license
- Know who’s calling with CRM integration -increase customer satisfaction
- Leverage existing hardware, wiring and low cost open standard hardware
Key Features and Benefits
The Vault Corp vPBX using 3cx Service is a fully managed hosted PBX that provides business grade telephony and unified communications. The service provides a scalable and flexible solution removing the initial capital investment and ongoing support and maintenance of a traditional PBX system. Our vPBX using 3cx is delivered through The Vault Corp’s private network providing security and performance equal to an on premise system.
The system requires minimal hardware/software to be installed at the customer site, all communication is routed through the network to The Vault Corp’s data centre where the highly redundant and scalable systems reside. You phone numbers are transferred to the system providing a simple migration path.
Unified Communications features such as Presence, Instant Messaging and Voicemail
The Vault Corp’s Unified Communications allows for real time communication and collaboration from any workspace, enabling teams to work together through the use of instant messaging, group conference and presence.
Outlook and Exchange Integration
Integration into outlook and exchange enable features such as Outlook dialling, call notification and real time contact information.
Enhanced Call and User Features
Call Features such as Forwarding, Transfer, Pick Up, Presence Find Me, And Follow Me. User Features such as Visual Voicemail, Personal IVR and End User Self Care.
Automatic Feature Improvements
As new features become available, our vPBX using 3cx is upgraded to ensure you receive the latest technology to your handset. No longer are you waiting months and years to upgrade your traditional PBX, features are regularly deployed seamlessly to you.
Use Your Extension from Anywhere
Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones using our App on Android and IOS devices, and even overseas. Perfect for business continuity assurance.
Reliable and Scalable
Harness the benefits of cloud based technology by scaling our PBX up or down instantly as your business changes.
Our vPBX using 3cx systems allow you to use local virtual numbers in cities where you are not physically located which enables you to create a virtual presence or open a virtual office in Asia or the USA.
Manage your Calls with the Switchboard
Our vPBX using 3cx includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With 4 different views to choose from it can cater to any job role.
Integrates with Office 365, Google, Outlook & Others!
Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journaling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.
Use Inbuilt Softphone to Make and Receive Calls
With the inbuilt softphones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the phone system from your computer, even whilst out of the office. Using a headset, you can even use the Softphone as a full desk phone replacement.
Deliver Faxes & Voicemail to Inbox
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.
Instant Messaging / Text chat
Allow employees to communicate together via text chat, without the need to rely on third party internet messaging systems. 3CX users can send and receive text messages via the 3CX Windows, Mac, iPhone and Android clients from anywhere.